Assistant Operations Manager - Food & Beverage (F&B) - Luxury Resort

Join Resorts World Sentosa as an Assistant Operations Manager in Food & Beverage (F&B) and play a pivotal role in delivering world-class hospitality in one of Asia’s most prestigious luxury resort destinations. Based in the stunning Nusa Dua, Bali, you'll be part of a dynamic team that ensures every guest enjoys an unforgettable culinary experience. As an Assistant Operations Manager, you'll oversee the daily operations of our F&B outlets, ensuring seamless service, high-quality food, and exceptional guest satisfaction. This is your chance to be part of a luxury resort that sets the standard for hospitality excellence.

At Resorts World Sentosa, we're not just a resort; we're a destination. Our F&B operations are a cornerstone of our success, and we're looking for a talented professional to help us maintain and enhance this reputation. You'll work closely with our executive chefs, managers, and staff to implement best practices, streamline operations, and innovate our menu offerings. With a focus on sustainability and guest experience, you'll be at the forefront of shaping the future of our F&B operations.

In this role, you'll be responsible for managing the day-to-day operations of our F&B outlets, including restaurants, bars, and cafes. You'll ensure that all outlets are running efficiently, with a strong emphasis on quality, service, and guest satisfaction. You'll also be involved in the development and implementation of operational procedures, training and mentoring staff, and ensuring compliance with health and safety regulations. This is a unique opportunity to work in one of the most beautiful and prestigious resort destinations in the world, while making a significant impact on the guest experience.

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of F&B outlets, ensuring high standards of service and quality.
• Manage and mentor a team of managers and staff to ensure operational excellence.
• Implement and monitor operational procedures to streamline processes and improve efficiency.
• Ensure compliance with health and safety regulations, as well as food safety standards.
• Develop and innovate menu offerings to meet guest expectations and trends.
• Monitor and analyze sales and operational data to identify areas for improvement.
• Collaborate with executive chefs and other departments to ensure seamless service and guest satisfaction.
• Represent the F&B department at meetings and events, both internally and externally.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Food and Beverage Management, or a related field.
• Minimum of 5 years of experience in F&B operations, with at least 2 years in a supervisory or managerial role.
• Proven experience in managing F&B operations in a luxury resort setting.
• Strong knowledge of food safety and health regulations, including HACCP and ISO standards.
• Excellent leadership and communication skills, with the ability to mentor and develop staff.
• Proficient in using F&B management software, such as SAP, Cegid, or similar.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.

🛠️ Keahlian

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